Emergency Contact Information
Regular Office Hours (M-F, 8am-5pm): (408) 255-2137 | Nights, Weekends and Holidays: (408) 299-2507
Burbank Sanitary District provides emergency sewer response service 24 hours a day, 7 days a week, including holidays.
Please call us IMMEDIATELY if you are experiencing:
AFTER Reporting a Sewer Backup:
Once a Sewer Backup is Reported:
Our inspector will respond immediately to access the situation, and determine if the backup is an on-site (property) or off-site (District) issue. If it is determined to be an OFF-SITE ISSUE, the inspector will call a contracted company to clear the District lateral and clean up any sewage spill. If it is determined to be an ON-SITE ISSUE, the inspector will advise the homeowner to call a plumber.
PLEASE NOTE: A property line cleanout must be present in order for the District to provide service. If there is no cleanout, it is up to the homeowner to obtain proper permits to have one installed. This can be done over the counter at the District office, or at the County Building Department.