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Burbank Sanitary District


Please remember to only flush toilet paper! You may be experiencing a shortage of toilet paper, but anything else (e.g. sanitary wipes, paper towels, etc.) does not break down as well in the sewer system and can cause sewer system blockages and pump station failure. Please dispose of any other products properly in the trash.


Please see the attached link for more information:


Thank you!

In response to the rapidly evolving COVID-19 situation, we will be closing our physical office beginning Tuesday, March 17, 2020. We will continue to provide 24/7 service for sewer backups and other sewer related emergencies. If you have a backup or slow drainage, please call County Communications at (408) 299-2507 and an inspector will respond within 2 hours.

Our office staff will continue to provide limited service to our customers via phone and email. Please visit our Contact Us page to reach us.

Over-the-counter permits and all construction related inspections are on hold unitl further notice.

The safety of our customers, team, and community remains our number one priority. We thank you for your patience and cooperation during this uneasy time.


NOTICE OF PUBLIC HEARING - Tuesday, May 19, 2020
The Burbank Sanitary District Board of Directors will hold a public hearing to consider the following: -

  • Proposed Sanitary Sewer Service Charge Rate Change Fiscal Year 2020-2021

The hearing will be held at the San Jose Rose Garden Public Library, 1580 Naglee Avenue, San Jose, CA 95126 on Tuesday, May 19, 2020, at 7.00 pm.  In the event the Library is closed due to Conronavirus, the meeting will be held at the District Office, 20863 Stevens Creek Blvd, Suite 100, Cupertino, CA 95014. Click here for the Public Hearing Notice. Contact the District at (408) 255-2137 for more information

In the next three months, GreenWaste, the company that collects our garbage and our recycled materials, will be performing an audit of the contents of our recycling containers. They will be evaluating the segregation and cleanliness of the materials. This is for informational purposes only and will be used to give us a sense of how we are doing.

The following Ordinances were adopted by the Board of Directors of the Burbank Sanitary District, Santa Clara County, California, on July 2, 2019, by unanimous vote of the Board of Directors in attendance, consisting of Michelle Kaelker-Boor, Ken Colson, Rene Prupes, Procopio Sclafani. Director Rebecca Yoder was on approved absence:

Ordinance No. 63
provides for the imposition and collection of sewer service charges for Fiscal Years 2020-2021, 2021-2022, 2022-2023, and 2023-2024, and includes rate schedules for residential and non-residential customers, the effective dates for those charges, how they may be adjusted, how those charges are to be billed and paid, and how those revenues are to be used.

Ordinance No. 64 provides for the imposition and collection of solid waste rate increases for fiscal years 2019-2020, 2020-2021, 2021-2022, 2022-2023, and 2023-2024, and includes rate schedules for residential and commercial collection services, and provides that these fees are paid directly to Green Waste Recovery, Inc., the service provider, the revenue collected is used to cover the full costs of providing solid waste services.

Ordinance No.65
An ordinance of the Burbank Sanitary District adopting an operations code as the general regulations of the Burbank Sanitary District which include Chapter 1. General Provisions, 2. Definitions, 3. Organization, 4. Policy Regarding Sewer Connections, Cleanouts, Maintenance of Sewer Laterals, Work around Existing Sewers and Sewage Backflow Prevention Devices, 5. Informal Bidding Act, Standard Plans & Specs, Contractor’s Requirements. 6. Grease Control Devices, 7. Sewer Permits Fees & Service Charges, 8, The Collection, Removal, and Disposal of All Solid Waste, Recyclable Materials & Yard Waste, 9. General Administrative Appel Process, 10. Enforcement & Penalty.

The full text of the above Ordinances have been posted in the office of the Clerk of the District located at 20863 Stevens Creek Blvd., Suite 100, Cupertino, CA 95014, and is available for public review.

Living Lands and Waters
BSD Staff were inspired by Chad Pregracke’s keynote address at the summer California Association of Sanitation Agencies (CASA) conference. Chad is the founder and President of Living Lands and Waters.

Here is a link to a video of him that helped get him started.

El Distrito Sanitario de Burbank fue inspirado por el discurso presentado por Chad Pregracke en la conferencia de la asociación California Association of Sanitation Agencies (CASA). Chad es el fundador y presidente de la organización Living Lands and Waters.

Aquí hay un hipervinculo a un video que demuestra sus esfuerzos iniciales

12/12/17:  Commendation for Director Keri Russo
Board of Directors presented commendation to Director Keri Russo for her seven years and eights months of distinguished service as a member of the Sanitary Board of Burbank Sanitary District on December 12, 2017.

4/11/17 GreenWaste Yard Trimmings Video
Please check out the video below that gives insight into how your yard trimmings are collected as well as how this process helps the local community. Click here to watch the video.

1/30/17 District Updates:
Thank you for your help in the recent Median Household Income (MHI) Survey that was mailed out.  It has been a year since the Burbank Sanitary District held the Financial Crisis Public Meeting.  The District has received the results from the MHI survey; and, unfortunately, we do not qualify for the State Water Board’s Small Community Wastewater Grant Program.  The District is now in the process of pursuing the State Water Board’s Clean Water State Revolving Fund Program for low interest financing loans, which can take another 6 – 12 months to see if we qualify to fund the District capital improvement needs.  Meanwhile, the District, along with the Tributary Agencies, are still in mediation with the City of San Jose on matters relating to the Master Agreement of the City of San Jose/Santa Clara Regional Wastewater Facility.

12/16/16: Residential Income Survey for Potential Financing for Our District
For all residents you have by now received in the mail a letter from our financial facilitator, RCAC, asking you to complete an income survey. This income survey could help the Burbank Sanitary District evaluate different options to finance the District's upcoming capital improvement projects for the next few years. Please help spread the word, be proactive, and tell your neighbors to complete it! The responses to the survey are confidential.  Please complete by Thursday, December 22.  If you have any questions, please do not hesitate to call or email the District Administrator, Ivy To, at or (408) 205-1080.  Thank you!

Disposal Tip
All of your recyclables and garbage get further separated by material type at the GreenWaste Material Recovery Facility. In order for the GreenWaste truck driver to provide advanced notice to those who do the sorting, please place your household batteries in a clear plastic bag and place them on TOP of your recycling bin. For more tips, visit the GreenWaste Burbank Sanitary District site at

"KQED - Bay Curious - Why does San Jose have so many urban islands?"
Special thanks to KQED's Ericka Cruz Guevarra for a great overview of urban islands in San Jose.  As part of their Bay Curious segment, a listener requested some details on the history of urban islands in San Jose, including the Burbank Community. Click here for more information.

Transparency Certificate of Excellence
Burbank Sanitary District is proud to announce that we have received the Special District Leadership Foundation District Transparency Certificate of Excellence.  Click here to view our certificate.

Ordinance No.62
The Burbank Sanitary District Board of Directors passed Ordinance No.62 - Ordinance establishing policy regarding sewer connections, cleanouts, maintenance of  side sewers, work about existing sewers and sewage backflow protective devices.  Click here for the Ordinance No 62.

Press Release: Wastewater Coalition Files Claim and Seeks Public Documents to Ensure Proper Use of Ratepayer Funds by San Jose-Santa Clara Regional Wastewater Facility
January 25, 2016 -- A coalition of cities and small wastewater agencies representing communities throughout the South Bay has banded together to demand greater accountability and transparency regarding the use of ratepayer funds tied to the San Jose-Santa Clara Regional Wastewater Treatment Facility.....more

Ordinance No. 61
The Burbank Sanitary District Board of Directors passed Ordinance No.61 providing for the imposition and collection of District Sewer Service Charges for Fiscal Year 2015-2016 at the Regular Meeting held on June 16, 2015 at the Luther Burbank School District Library.  The ordinance implements a fifteen percent (15%) sewer service charge rate increase for residential and commercial customers in the District for  FY 2015-2016, 2016-2017, 2017-2018, 2018-2019 & 2019-2020.  Click here for the Ordinance No 61.

Street Sweeping Update
Effective November 1, 2015, Burbank Sanitary District will no longer provide street sweeping services to our residents.  The BSD Board has evaluated the benefits currently provided by our street sweeping vendor and has decided to terminate sweeping services for the following reasons: 1) Due to the drought, only reclaimed water can be used in street sweeping equipment.  This requirment posed operational issues for our street sweeping vendor.  2) Many vehicles are parked on the street during sweeping, making it difficult to clean all streets effectively.  3) The types of street sweeping equipment used by our vendor may create more air pollution.  4) The BSD is exclusively responsible for sewer operations and maintenance. Street sweeping is beyond the District's perview or obligation.  Note: Any money previously allocated or collected for street sweeping will now be redirected to our ongoing Capital Improvement Projects.


Helpful Partner Links:

Household Hazardous Waste Program: SCC Recycling & Waste Reduction

Garbage Pickup:  GreenWaste Recovery, Inc.

Wastewater Collection/Treatment:  SJ-SC Regional Wastewater Facility

Services along W. San Carlos Street:  City of San Jose

Construction/Remodeling:  Santa Clara County Planning Department

Environment:  SCC Environmental Health & Safety / City of San Jose Environmental Health

Water:  San Jose water Company

Santa Clara County Services:  SCC Home Page / SCC Emergency Communications

Medication Disposal: Santa Clara County Fire Department

California Association of Sanitation Agencies (CASA)




Regular Board Meeting 
Tuesday -  April 7, 2020
@ 7:00pm

via teleconferencing and anyone interested may also call in.  District Office, 20863 Stevens Creek Blvd, Suite 100,
  Cupertino, CA 951014 is closed. Download the meeting package for instructions on how to participate.
 Google Map

Download Meeting Package
(available 72 hours prior to the meeting)



TWO DAYS before you dig:

Go online:

or Dial: 811


Call 408-255-2137 or Email
for any garbage violation

“Ordinance 57. Section 11. Prohibited Acts.

  • No person owning or occupying any building, lot or premises within the District shall allow any refuse or other deleterious or offensive substance to accumulate or remain in or upon said building, lot, or premises.
  • No person shall dump, place or bury in any lot, land or street or alley within the District, any garbage or any other deleterious or offensive substance under any circumstances whatsoever, nor shall any person dump, place or bury within the District any rubbish…”

“Ordinance 57.  Section 12. Containers.

  • …No garbage container shall be placed or kept in or on any public street, sidewalk, footpath or other public places whatsoever…
  • No rubbish container shall be placed or kept in or on any public street, sidewalk, footpath or other public place or in front of the premises of the person requiring rubbish disposal for over twenty-four (24) hours prior to removal by the collector.”

District’s garbage collector, GreenWaste Recovery, Inc., allows Burbank residential customers one free bulky waste pick up per year.  Please contact them at (408) 283-4800 or online at  for details.

    Our Hours

    Regular Office Hours:
    M-F, 8am - 5pm

    Permits Counter:
    M-F, 8am - 3:30pm

    Closed for Lunch:
    12pm - 12:30pm

    Contact Us

    20863 Stevens Creek Boulevard
    Suite 100
    Cupertino, CA 95014
    Phone: (408) 477-7312
    Fax: (408) 253-5173

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