Skip to main content
Burbank Sanitary District


Our physical office is closed.
To get in touch with us please call 408-255-2137 or send an email to:



We know you’re working hard to keep yourselves healthy during COVID19 Shelter-in-Place.

Help us keep our sewers healthy as well. Remember to never flush wipes, paper towels or tissues

because they clog the pipes!

With so many people home all day now, there’s a lot of more water going down the sewer drain!

Make sure to can the grease.  Pouring household grease down the drain is a major problem for us.  Our crews are working hard 24/7 to keep our systems up and running.

With the shortage of toilet paper, there is a greater potential to use wipes. Just remember: Save your sewer pipes!  No matter what the label says, don’t flush them –place them in the trash instead.

Below are links to recent CA media coverage related to COVID and imparts on the wastewater systems:

In response to the rapidly evolving COVID-19 situation, we will be closing our physical office beginning Tuesday, March 17, 2020. We will continue to provide 24/7 service for sewer backups and other sewer related emergencies. If you have a backup or slow drainage, please call County Communications at (408) 299-2507 and an inspector will respond within 2 hours.

Our office staff will continue to provide limited service to our customers via phone and email. Please visit our Contact Us page to reach us.

Please email or call 408-255-2137 for over-the-counter permits and all construction related inspections. 

The safety of our customers, team, and community remains our number one priority. We thank you for your patience and cooperation during this uneasy time.

Public Hearing Tuesday, June 15, 2021 - The Burbank Sanitary District Board of Directors will hold a public hearing to consider collecting sewer service charges on the Fiscal Year 2021-2022 Tax Roll.  The hearing will be held at 7:00 pm via teleconferencing.  Public may call in at 1-866-899-4679 Access Code: 785-518-013. Contact the District at (408) 255-2137 for more information


We are looking for someone special to serve the District as District Clerk .  Please click on the Notice of Vacancy for Position link below.

Notice of Vacancy - District Clerk

Ordinances 66 was adopted by the Board of Directors of the Burbank Sanitary District, Santa Clara County, California, on May 19, 2020, by unanimous vote of the Board of Directors in attendance, consisting of Ken Colson, Rebecca Yoder, Michelle Kaelker-Boor, Rene Prupes and Procopio Sclafani. Ordinance No. 66 provides for the imposition and collection of sewer service charges for Fiscal Years 2020-2021, and includes rate schedules for residential and non-residential customers, the effective dates for those charges, how they may be adjusted, how those charges are to be billed and paid, and how those revenues are to be used. Click here for the full text of the ordinance.

In the next three months, GreenWaste, the company that collects our garbage and our recycled materials, will be performing an audit of the contents of our recycling containers. They will be evaluating the segregation and cleanliness of the materials. This is for informational purposes only and will be used to give us a sense of how we are doing.

Living Lands and Waters
BSD Staff were inspired by Chad Pregracke’s keynote address at the summer California Association of Sanitation Agencies (CASA) conference. Chad is the founder and President of Living Lands and Waters.

Here is a link to a video of him that helped get him started.

El Distrito Sanitario de Burbank fue inspirado por el discurso presentado por Chad Pregracke en la conferencia de la asociación California Association of Sanitation Agencies (CASA). Chad es el fundador y presidente de la organización Living Lands and Waters.

Aquí hay un hipervinculo a un video que demuestra sus esfuerzos iniciales

12/12/17:  Commendation for Director Keri Russo
Board of Directors presented commendation to Director Keri Russo for her seven years and eights months of distinguished service as a member of the Sanitary Board of Burbank Sanitary District on December 12, 2017.

4/11/17 GreenWaste Yard Trimmings Video
Please check out the video below that gives insight into how your yard trimmings are collected as well as how this process helps the local community. Click here to watch the video.

1/30/17 District Updates:
Thank you for your help in the recent Median Household Income (MHI) Survey that was mailed out.  It has been a year since the Burbank Sanitary District held the Financial Crisis Public Meeting.  The District has received the results from the MHI survey; and, unfortunately, we do not qualify for the State Water Board’s Small Community Wastewater Grant Program.  The District is now in the process of pursuing the State Water Board’s Clean Water State Revolving Fund Program for low interest financing loans, which can take another 6 – 12 months to see if we qualify to fund the District capital improvement needs.  Meanwhile, the District, along with the Tributary Agencies, are still in mediation with the City of San Jose on matters relating to the Master Agreement of the City of San Jose/Santa Clara Regional Wastewater Facility.

12/16/16: Residential Income Survey for Potential Financing for Our District
For all residents you have by now received in the mail a letter from our financial facilitator, RCAC, asking you to complete an income survey. This income survey could help the Burbank Sanitary District evaluate different options to finance the District's upcoming capital improvement projects for the next few years. Please help spread the word, be proactive, and tell your neighbors to complete it! The responses to the survey are confidential.  Please complete by Thursday, December 22.  If you have any questions, please do not hesitate to call or email the District Administrator, Ivy To, at or (408) 205-1080.  Thank you!

Disposal Tip
All of your recyclables and garbage get further separated by material type at the GreenWaste Material Recovery Facility. In order for the GreenWaste truck driver to provide advanced notice to those who do the sorting, please place your household batteries in a clear plastic bag and place them on TOP of your recycling bin. For more tips, visit the GreenWaste Burbank Sanitary District site at

"KQED - Bay Curious - Why does San Jose have so many urban islands?"
Special thanks to KQED's Ericka Cruz Guevarra for a great overview of urban islands in San Jose.  As part of their Bay Curious segment, a listener requested some details on the history of urban islands in San Jose, including the Burbank Community. Click here for more information.

Transparency Certificate of Excellence
Burbank Sanitary District is proud to announce that we have received the Special District Leadership Foundation District Transparency Certificate of Excellence.  Click here to view our certificate.

Ordinance No.62
The Burbank Sanitary District Board of Directors passed Ordinance No.62 - Ordinance establishing policy regarding sewer connections, cleanouts, maintenance of  side sewers, work about existing sewers and sewage backflow protective devices.  Click here for the Ordinance No 62.

Press Release: Wastewater Coalition Files Claim and Seeks Public Documents to Ensure Proper Use of Ratepayer Funds by San Jose-Santa Clara Regional Wastewater Facility
January 25, 2016 -- A coalition of cities and small wastewater agencies representing communities throughout the South Bay has banded together to demand greater accountability and transparency regarding the use of ratepayer funds tied to the San Jose-Santa Clara Regional Wastewater Treatment Facility.....more

Street Sweeping Update
Effective November 1, 2015, Burbank Sanitary District will no longer provide street sweeping services to our residents.  The BSD Board has evaluated the benefits currently provided by our street sweeping vendor and has decided to terminate sweeping services for the following reasons: 1) Due to the drought, only reclaimed water can be used in street sweeping equipment.  This requirment posed operational issues for our street sweeping vendor.  2) Many vehicles are parked on the street during sweeping, making it difficult to clean all streets effectively.  3) The types of street sweeping equipment used by our vendor may create more air pollution.  4) The BSD is exclusively responsible for sewer operations and maintenance. Street sweeping is beyond the District's perview or obligation.  Note: Any money previously allocated or collected for street sweeping will now be redirected to our ongoing Capital Improvement Projects.


Helpful Partner Links:

Household Hazardous Waste Program: SCC Recycling & Waste Reduction

Garbage Pickup:  GreenWaste Recovery, Inc.

Wastewater Collection/Treatment:  SJ-SC Regional Wastewater Facility

Services along W. San Carlos Street:  City of San Jose

Construction/Remodeling:  Santa Clara County Planning Department

Environment:  SCC Environmental Health & Safety / City of San Jose Environmental Health

Water:  San Jose water Company

Santa Clara County Services:  SCC Home Page / SCC Emergency Communications

Medication Disposal: Santa Clara County Fire Department

California Association of Sanitation Agencies (CASA)




Regular Board Meeting 
Tuesday -  September 21, 2021
@ 7:00pm (Meeting on September 7, 2021 is canceled)
via teleconferencing and anyone interested may also call in.  District Office, 20863 Stevens Creek Blvd, Suite 100,
  Cupertino, CA 951014 is closed. Download the meeting package for instructions on how to participate.
 Google Map

Download Meeting Package
(available 72 hours prior to the meeting)



TWO DAYS before you dig:

Go online:

or Dial: 811


Call 408-255-2137 or Email
for any garbage violation

“Ordinance 57. Section 11. Prohibited Acts.

  • No person owning or occupying any building, lot or premises within the District shall allow any refuse or other deleterious or offensive substance to accumulate or remain in or upon said building, lot, or premises.
  • No person shall dump, place or bury in any lot, land or street or alley within the District, any garbage or any other deleterious or offensive substance under any circumstances whatsoever, nor shall any person dump, place or bury within the District any rubbish…”

“Ordinance 57.  Section 12. Containers.

  • …No garbage container shall be placed or kept in or on any public street, sidewalk, footpath or other public places whatsoever…
  • No rubbish container shall be placed or kept in or on any public street, sidewalk, footpath or other public place or in front of the premises of the person requiring rubbish disposal for over twenty-four (24) hours prior to removal by the collector.”

District’s garbage collector, GreenWaste Recovery, Inc., allows Burbank residential customers one free bulky waste pick up per year.  Please contact them at (408) 283-4800 or online at  for details.

    Our Hours

    Regular Office Hours:
    M-F, 8am - 5pm

    Permits Counter:
    M-F, 8am - 3:30pm

    Closed for Lunch:
    12pm - 12:30pm

    Contact Us

    20863 Stevens Creek Boulevard
    Suite 100
    Cupertino, CA 95014
    Phone: (408) 255 2137
    Fax: (408) 253-5173

    Design Your Own Website, Today!
    iBuilt Design Software
    Give it a try for Free